EX-EMPLOYEE SAYS ULTA RE-SELLS USED BEAUTY PRODUCTS

A woman who claims she used to work for Ulta Beauty is calling out the chain for unsanitary practices. In a series of tweets, @fatinamxo alleged that her managers at the retailer would tell her to “clean” and repackage used items to be sold again:
– “So I was a former employee at ULTA and whenever a customer would return a product, we were told by managers to repackage / reseal the item and put it back on the shelf.”
– “They would resell EVERYTHING. (makeup , hair care , skincare, fragrance ,hair tools, etc. ),”
– “For example this foundation ( even sticks) they would clean it with a q-tip to make it look new. I’ll attach a photo of a NEW foundation vs. the one they repackaged and put back on the shelf. ( NOT SANITIZED )”
– “They even put back a USED liquid lipstick, the manager said she would “clean it with alcohol”
After she made the allegations, several people came forward with their own similar stories about Ulta Beauty’s unhygienic practices.
– Wrote one: “Can 100% confirm this is true. Shopping at any ULTA in Frisco, Mckinney, Denton, Sherman, Allen, basically the entire Dallas area and around they train every single employee to do this. All the stores in the area do this.”
– Another: “I worked at Ulta too…and they did that too. They wanted their shrinkage to be low sooo that’s why but it was so disgusting lol.”
– Although another wrote: “I’ve worked for Ulta for years and not once have we done this at my store.”
And Ulta Beauty spokesperson said “We do not allow the resale of used or damaged products. If associates have concerns that this or any Ulta Beauty policy is not being followed, they can anonymously report it through our third-party hotline.”
* They’re going to need to hire more phone operators.
* Now where am I going to go for my eyeliner and blush?
* Wait – did I say that out loud?
* If you think this is gross, Google “disgusting ingredients in cosmetics”. (Check out this link: https://www.today.com/style/weird-gross-beauty-product-ingredients-bird-poop-snail-slime-1D79939563)