AUDIO: BURGER KING CUSTOMER TOOK TOO DAMN LONG TO ORDER
Lizzie Ramsey, of Newark, Ohio, along with her husband Cody, his co-worker and the co-worker’s 11- and 12-year-old brothers – pulled up to the drive-thru of a Burger King at around 8 a.m. last Wednesday to place their breakfast order. But every time Ramsey finished ordering for one of the people in the car, the manager interrupted with the total price. Then, at one point in the ordering, she told Ramsey to “hurry up,” despite Ramsey’s car being the only one in the drive-thru lane. Ramsey parked the car and walked into the restaurant in order to complain to the manager. An argument ensued, and Ramsey recorded it. The Burger King manager screamed that Ramsey “should’ve ordered faster” and that she should’ve come inside and looked at the menu instead of studying the menu at the drive-thru. Finally, the manager told her to “Get the f— out” of the restaurant. Ramsey said the corporate office has since apologized and sent a gift card. The franchise manager also told Ramsey that the situation had been “handled,” though it’s unclear if the offending employee has been terminated.
* I hope not. That woman knows how to keep a line moving!
* The customer is always right, but not the slow customers.
* I don’t care if there’s no one behind you. If you’ve got five people who need study the menu, get the hell out of the car and go inside.
* Maybe if all you fast food places would cut back your menus to maybe just ONE hundred items?
* The outdoor menus at the drive-thrus are now roughly the size of a movie theater screen.
* If only there was some sort of device you could hold in your hand and use to place your order in advance, then just drive up and grab it.
* PHONE TOPIC: Whose side are you on in this battle?
CLIP: The argument between the Burger King customer and manager. (We’re PRETTY sure we bleeped all the bad words.)
